Are you ready to take the next step into management, or looking to lead a team where your expertise is truly valued?
We're looking for an Team Leader to join a growing team… we are keen to hear from experienced Team Leaders or Senior Pensions Administrators who have the right leadership qualities and are ready to step into a management role.
You will be joining a forward-thinking pension services provider that's redefining operational excellence and will drive performance, innovation, and continuous improvement.
Position Overview
You will play a pivotal role in overseeing the day-to-day performance of direct reports, monitoring key performance indicators (KPIs), implementing strategic improvements, and establishing robust goals and quality standards. This position is critical in ensuring operational excellence and delivering high-quality services to pension scheme members.
Key Responsibilities
* Manage and lead the performance of direct reports with strategic oversight
* Analyse and monitor key performance indicators to drive continuous improvement
* Establish clear goals, objectives, and quality standards for the team
* Develop and implement continuous improvement initiatives across pension operations
* Ensure operational efficiency and service quality meets organisational standards
Essential Requirements
* Demonstrable experience in pension operations management within DB/DC schemes
* Proven track record of driving continuous improvement strategies
* Exceptional leadership and team management capabilities
* In-depth understanding of performance metrics and quality standards
* Strong analytical and problem-solving skills
Benefits
* Competitive salary with performance-based bonus (5-10%)
* Generous defined contribution (DC) pension scheme
* Attractive annual leave allowance
* Flexible hybrid working model (2 days per week remote working)
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
