🚀Are you ready to take the lead in delivering game-changing pension and benefits solutions?
Our client, a trailblazer in the industry, is on the hunt for a self-motivated DC Operations Manager to spearhead high-impact projects. In this role, you'll be at the forefront of client installations and product enhancements, ensuring seamless execution in a fast-paced, collaborative environment. If you thrive on challenges and want to make a real impact, this is your chance to shape the future of pensions and benefits innovation!
Position Overview
The Operations Manager will oversee a team responsible for delivering client installations, product changes, and regular project work for the company's flagship Master Trust. The role involves managing roadmaps, ensuring collaborative teamwork, and implementing operational efficiencies to support a cost-effective administration business.
Responsibilities
* Manage teams responsible for delivering client installations and projects
* Oversee the production and maintenance of project roadmaps
* Identify and scope billable work aligned with charging structure
* Mentor and coach colleagues in their career development
* Act as an escalation point for Administration Managers
* Ensure collaborative teamwork with internal stakeholders
* Attend trustee meetings and participate in new business presentations
* Identify and implement operational efficiencies and automation
* Manage recruitment and selection process for project teams
Requirements
* Pensions Operations Management experience, including workflow and resource management
* Strong experience with occupational Defined Contribution pension schemes and/or DC Master Trusts
* Collaborative leadership style with the ability to adapt as necessary
* Client-facing experience working with demanding financial services clients
* Demonstrable problem-solving and reasoning skills
* Self-motivated with a high level of initiative and drive
* Strong leadership and negotiation skills with good influencing abilities
* Critical thinking to facilitate in-depth discussions
Benefits
* Competitive salary and bonus
* Comprehensive DC Pensions Scheme
* Generous annual leave allowance with buy/sell options
* Private Medical Insurance and Group Income Protection
* Hybrid/ flexible working
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
