This prominent outsourcing company is looking for an experienced Client Implementation Manager to become part of their dynamic pensions administration team, working remotely.
Position Overview
As a Client Implementation Manager, you will be at the forefront of bringing new client projects to life, ensuring they run seamlessly, are completed on time, and meet budgetary constraints while adhering to the highest quality standards. Your deep knowledge of pensions administration will not only empower the team but also drive innovative process improvements that elevate our service delivery.
Responsibilities
* Deliver client implementations on time and within budget
* Support and develop team to ensure service excellence
* Own and promote best practices within the team
* Review project plans to identify and mitigate risks
* Ensure projects are resourced appropriately and escalate issues
* Review project documentation to maintain quality standards
* Lead the team on delivery approach and efficiencies
* Liaise with project managers to meet project deadlines
* Manage client expectations and communicate complex pension subjects
Requirements
* Experience in client interaction and stakeholder management
* Strong technical knowledge of DB pension schemes
* Operations background with management or leadership skills
* Understanding of regulatory bodies and their roles
* Expert knowledge of implementation processes and pension administration
* Experience in requirements gathering, design, and documentation
Benefits
* Remote working flexibility for improved work-life balance
* Generous holiday allowance and competitive pension scheme
* Opportunities for career progression and professional development
And more…
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
