Our client, a leading name in the market has a new senior level hire in its client management team in response to an influx of new clients and growth in business offering. In this role, you'll have the opportunity to advance your career while making a meaningful impact within a supportive and caring work environment.
Position Overview
Building on an already hugely successful proposition, your role will be responsible for effective relationship management to a portfolio of clients and supporting the wider team. You will lead and implement communications, coordinate projects and provide technical and governance/risk management leadership. This opportunity has a clear client-focus, with client requirements and issue resolution being at the forefront of the role.
Responsibilities
* Develop and manage high-quality pension services for employers
* Lead and coordinate delivery of services to stand-alone schemes
* Support Head of Employer Relationships in leading the team
* Coordinate employer projects for scheme growth and development
* Act as technical expert and coordinate manager development
* Implement service improvements based on customer satisfaction feedback
* Draft employer communications, including announcements, booklets, and presentations
* Ensure services align with policies and governance framework
Requirements
* 5 years of pensions client relationship experience.
* Sound technical knowledge, APMI would be advantageous.
* Commercial acumen and well-polished presentation skills.
* Demonstrates commitment to the organisation's values and team goals
Benefits
* Contributory pension - 12% employer, 6% employee
* 4x annual salary life assurance
* 27 days annual leave + bank holidays
* Private medical insurance
How to Apply
To apply for this position, please send a copy of your CV including the job reference number.
To find out more or for a confidential chat to discuss any other roles, please call us directly on 01279 859000, we would be delighted to speak with you.
